Privacy Policy

1. Introduction

At Wellness Brand, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you visit our website or purchase our products.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

2. Information We Collect

We may collect the following information:

• Name and contact information including email address and phone number
• Delivery and billing addresses
• Payment information (processed securely through PayPal - we never store card details)
• Order history and preferences
• Website usage data through cookies
• Communications you send to us

3. How We Use Your Information

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

• Internal record keeping
• Processing your orders and delivering products
• Improving our products and services
• Sending periodic emails about new products, special offers, or other information which we think you may find interesting (only if you have opted in)
• Customizing the website according to your interests

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All payment transactions are encrypted using SSL technology and processed through PayPal's secure payment gateway. We never store your payment details on our servers.

5. Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

6. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at privacy@wellnessbrand.com
• You can request to see the information we hold about you
• You can request that we delete your information from our records
• You can unsubscribe from newsletters at any time using the link in our emails

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Your Rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate
• Your right to erasure - You have the right to ask us to erase your personal information
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organization

10. Contact Us

If you have any questions about this privacy policy, or our treatment of your personal data, please write to us by email at privacy@wellnessbrand.com or by post to: